Services

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Nonprofit Website Hosting & Maintenance

Website Hosting
& Maintenance

Reliable nonprofit website maintenance that catches problems before your supporters do.

Our nonprofit website maintenance keeps your site secure, current, and working, so your team can stay focused on the mission. Through our WordPress Care Plans, we handle the updates, backups, security monitoring, fixes, and content changes, and we catch problems before your supporters do.

Every Care Plan includes a client dashboard for monitoring your site, tracking tasks, and reaching your team.

Compare Care Plans →
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A laptop displaying an illustrative example of the Red Clay Creative client dashboard

At a glance

Quick takeaways before you dig deeper.

Service stage

04   Care

01

Maintenance is more than plugin updates. Security, backups, monitoring, fixes, accessibility, and content all count.

02

Hosting keeps your site online. Maintenance keeps it safe, current, and working, and most nonprofits need both.

03

Skipped maintenance tends to show up on your busiest day: a giving day, a year-end appeal, or an event launch.

04

Updates alone aren’t enough. Someone should get the alert before your supporters see an error.

05

Choose care by how much you rely on the site. Our Care Plans start at $89 a month.

WordPress care plans

Choose the level of care for your website.

Every plan includes managed hosting, updates, and support from people who know your site. The difference is how much protection you need: Flex Support covers the essentials, and Active Protection adds advanced security and around-the-clock monitoring.

Essential care

Flex Support

Reliable website maintenance, managed hosting, and occasional help when you need it.

  • Hosting, updates, and essential security
  • Support for routine website needs

Starting at

$89 / month

View Flex Support

Recommended

Enhanced security · our pick for most nonprofits

Active Protection

Stronger website protection, including advanced bot mitigation and security monitoring.

  • Everything in Flex Support
  • Advanced security and monitoring
  • 24/7 uptime monitoring, onboarding included

Starting at

$159 / month

View Active Protection

Enterprise care

More than one site, or more than a standard plan?

For multiple websites, complex integrations, or custom support, we scope and quote care to fit.

Talk about Enterprise care

Prices shown are starting monthly rates. Your recommended hosting configuration may affect the total. See all Care Plans.

What is included

What nonprofit website maintenance includes.

We think of website care as a cycle with six parts. Every Care Plan covers all six. The plans differ in how much monitoring and protection sit behind them.

01

Protect the site

Patchstack counted 11,334 new WordPress vulnerabilities in 2025, and 91% of them were in plugins. Firewall protection, malware prevention, security hardening, SSL, and nightly backups reduce that risk. No provider can remove it.

How often

Around the clock

02

Keep software current

WordPress core, themes, and plugins release updates all the time, and many are security fixes. We apply them as they are released and test afterward, so an update does not quietly break a form or a page.

How often

As released

03

Know before your supporters do

Uptime monitoring checks that your site is responding, and bot and spam protection keeps junk out of your forms. When something looks wrong, the alert comes to us.

How often

Around the clock

04

Fix what breaks

When something stops working, we diagnose the cause, then fix it or restore a clean backup. Afterward, we tell you what happened and what changed.

How often

As needed

05

Keep content accurate

Program details, staff pages, and event information age faster than anyone expects. Support requests cover text, photo, and minor design updates, so changes do not wait for someone to learn the editor.

How often

Monthly

06

Improve over time

Every new page and plugin can introduce accessibility or speed problems. Periodic checks guided by WCAG 2.2 and Core Web Vitals catch that drift, and our recommendations help you decide when a fix is not enough.

How often

Periodically

Compare plans

Where Flex Support and Active Protection differ.

Flex Support starts at $89 a month plus setup. Active Protection starts at $159 a month with setup included.

Find my care plan
Website care plan comparison
FeatureFlex SupportActive Protection
Monthly support requests1, up to 30 mins1, up to 30 mins
Onboarding setup$250 setup feeIncluded
Premium hosting and updatesIncludedIncluded
Troubleshooting and fixesIncludedIncluded
Malware preventionStandardEnhanced
Security hardeningBasicProactive
Automated attack protectionBaselineAdvanced
Uptime monitoringStandard24/7
Advanced bot and spam protectionNot includedIncluded

The challenge

Your website does a lot of work.
Who’s looking after it?

Giving days, year-end appeals, galas, grant reviews. The traffic arrives when it matters most, and so do the problems nobody noticed.

The person who handled updates moved on.

Logins, passwords, and know-how leave with them, and nobody’s sure what’s been updated since.

A form breaks in the middle of an appeal.

A plugin conflict or expired connection can stop gifts and sign-ups before anyone on staff notices.

Small fixes keep slipping to next week.

Outdated program details, broken links, and last year’s event pages stay up while staff handle everything else.

Website security

Modern threats never sleep. Neither does our attention.

Bots and AI tools now scan websites around the clock for outdated plugins, weak logins, and open forms, and the attacks get faster every year. We see the results in hacked nonprofit sites. Every Care Plan includes firewall protection and hack protection and response, and Active Protection adds advanced bot and spam defense.

Compare plan protection

What your care plan protects against

Hacked sites • Bad bots • AI scrapers • Brute-force logins • Malware • Vulnerable plugins • Form spam • Card testing • Unpatched WordPress core • Downtime • Data loss

Free migration

Switching hosts is easy, and the move is free.

Many nonprofits come to us with a website someone else built. If it runs on WordPress, we move it to our managed hosting for free when you start a Care Plan. Your team gathers the access, and we handle the move and the checkup.

Migration cost

$0

Every Care Plan includes a free move from your current host. We plan it to avoid downtime and confirm everything works before we switch.

01

Choose

Pick the Care Plan that fits how much you rely on the site, or talk with us first if you’re unsure. If your needs go beyond a standard plan, we’ll scope Enterprise care with you instead.

You get

A plan that fits your site

02

Share

Your team gathers access to the domain registrar, DNS settings, WordPress admin, and current hosting account. If a login left with a former staff member or volunteer, we’ll help you work out how to recover it.

You get

Access gathered in one place

03

Migrate Free

We move your site to our managed WordPress hosting at no cost to you when you start a Care Plan. The process is designed to avoid downtime, and we confirm the site works before switching over.

You get

Your site on managed hosting, free

04

Review

We look over the inherited site: plugin and theme versions, backups, security settings, forms, and anything that seems fragile. You get a short list of what we found and what we’d fix first.

You get

A health review and priorities

05

Maintain

Ongoing care begins. Updates, backups, and monitoring run on schedule, your support requests go to the same team, and we flag issues before they become expensive.

You get

A website someone is responsible for

FAQ

Questions about nonprofit website maintenance.

What is nonprofit website maintenance?

Nonprofit website maintenance is the ongoing work of keeping an organization’s website secure, current, and working. That includes updating software and plugins, backing up the site, monitoring for downtime and attacks, fixing what breaks, and keeping content accurate.

How much does nonprofit website maintenance cost?

The cost of nonprofit website maintenance depends on how much monitoring and support your site needs. Our WordPress Care Plans start at $89 a month for Flex Support, plus a setup fee, $159 for Active Protection, and $299 for Proactive Care. Enterprise care is quoted individually.

How often should a nonprofit website be maintained?

A nonprofit website needs continuous care, though not all of it at once. Security protection runs around the clock, backups run nightly, and updates go in as they’re released. Content deserves a monthly look, and accessibility and performance need a periodic review.

What’s the difference between hosting and maintenance?

Hosting provides the server and resources that keep your website online. Maintenance is the ongoing work that keeps the site updated, secure, and working. Most nonprofits need both, and every Care Plan includes both, along with nightly backups, a firewall, and SSL.

Can you maintain a website someone else built?

Yes, if it runs on WordPress. We migrate your site to our managed hosting at no charge when you start a Care Plan, using a process designed to avoid downtime. Then we review the site and tell you what we’d fix first.

What happens if our website gets hacked?

Care Plans include malware prevention and response, and higher tiers add enhanced protection and cleanup. Nightly backups mean a clean version of the site can be restored. No provider can promise a site will never be compromised; what matters is how quickly it’s caught and fixed.

Should we manage the website ourselves or hire someone?

Nonprofit website management in house works when someone has the time, access, and skills to keep a regular schedule. A maintenance partner makes more sense when the site drives fundraising or services, staff and volunteers change often, or nobody clearly owns the website.

Do we need maintenance if our website is new?

Yes. A new website still depends on plugins and themes that receive security updates, and content starts aging the day you launch. Planning for maintenance from the start is easier than catching up after something breaks.

Support beyond maintenance

Digital Strategy

Turn what maintenance uncovers into a practical plan, with regular check-ins as your priorities change.

Content Strategy

Clarify what to say and how to organize it, so the pages you keep updating are worth keeping.

Website Design & Development

When a site is beyond maintaining, plan a redesign around your audiences, content, and accessibility.

Let’s talk

Want someone watching your site before the next campaign?

Your next campaign shouldn’t depend on whether a plugin update went smoothly. Pick a Care Plan, or tell us about your website and we’ll recommend the right level of nonprofit website maintenance. If you’re moving from another host, migration is on us. Either way, you’ll know who’s responsible.

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